Support
Get help with Nestworthy
A small team reads every message.
Email support
Write to support@nestworthy.ai. We reply within one business day (Monday to Friday, US Central time).
Signed in? Open the lightbulb Help button at the bottom right of the app and choose the Support tab, or go to Settings → Help & support. Your account details travel with the message, so you don't have to explain who you are.
What to include
- The email address you sign in with.
- What you were doing, what you expected, and what happened instead.
- The page you were on and your device: browser, or the installed app on a phone.
- The exact error message, or a screenshot with any account numbers covered.
- For a bank connection problem, the bank's name and when it last synced.
Never send passwords, one-time codes, full bank or card numbers, or Social Security numbers. We will never ask for them.
Before you write
- Help and FAQAnswers to the common questions, from bank connections to deleting an account.
- System statusCheck here first if something looks down. Updated every hour.
- SecurityHow your data is protected. Report a vulnerability to security@nestworthy.ai.
- Privacy PolicyData requests (export, correction, erasure) go to privacy@nestworthy.ai.
- Terms of ServiceIncluding the beta terms.
Support can explain how Nestworthy works and fix what is broken. For tax, legal or investment questions, ask your CPA or advisor.